Self-Help Advice Resources
Self-help resources for asylum seekers, including support on asylum processes, healthcare, reporting hate crimes, and accessing services like eVisa assistance, in multiple languages.

Asylum Support and Living in the UK
- Migrant Help
Get advice about asylum support and the asylum process. - Right to Remain Toolkit
Simple guide to the UK immigration and asylum system. - UK Government: How to Claim Asylum
Official information about claiming asylum. - Living in Asylum Accommodation
Home Office guide about living in asylum housing. - Help to Apply Online or Use an eVisa
Support if you need help using a computer, mobile phone, or the internet for Home Office applications. - Life After Asylum
A video explaining what to do after you are given leave to remain in the UK. - Welcome: Guide for New Refugees
Home Office guide for people who now have refugee status.
EU Settlement Scheme (EUSS)
If you are from the EU, Switzerland, Norway, Iceland, or Liechtenstein—or a family member of someone from these countries—you may be eligible for the EU Settlement Scheme. For more information, click here.
Rights of Women offer phone support and advice for vulnerable women. Call 020 7118 0267 (Tues & Wed, 11:00–13:00).
Healthcare
- Getting Healthcare in the UK
Information about how to get healthcare as a migrant, and what challenges you may face. - Dental Care (Southampton only)
- For urgent NHS dental help, call 111.
- For routine care, call a dentist from the list (click on the link above).
Say: “I am an asylum seeker (or refugee). I need an appointment under the Additional Hours Scheme.”
Reporting Hate Crime
At CLEAR we work with a wide and diverse community of people from a variety of communities, and sadly we have seen a rise in hate crime towards migrants living in shared housing, Muslim men and women, and people who are thought ‘not to be British’. We would encourage anyone to report any incidents, even if it isn’t a formal crime, as the information will help the police understand who is being impacted in the community. If you need help with reporting, please contact us.
- Report to the police
If you feel willing and able to report it to the police, there is a dedicated form available here. If it is an emergency, call 999 or 101 - Report to Crimestoppers
You can report crimes without giving personal details via Crimestoppers, which is anonymous. A form is available here. - Tell Mama
For resources and reporting of hate crime towards the Muslim community - Antisemitic Incidents
For resources and reporting of hate crime towards Jewish people, organisations or property.
General Advice
- Advice Now
Easy information on many topics, including daily life and legal issues.
* Disclaimer – These links are being provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by CLEAR of any of the products, services or opinions of the organisation or individual. CLEAR bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content.



