EU Welcome offers information, advice and guidance to European migrants and their families. We are able to help with the following:

  • Benefits
  • Housing and utilities
  • Accessing education
  • Accessing healthcare
  • Passport applications
  • Destitution

We work with a range of other agencies to provide the best outcomes for our clients, so in some cases we may talk to you about a referral to another organisation to get further help.

To request advice or to book an appointment, please complete a request form, available below

Request Advice or Appointment

If you are not able to complete the form, please call 02380 221111. Our receptionist will take brief details about you and your case and pass this information onto the EU Welcome Advice team. They will contact you by phone to offer advice or book a face to face appointment with you if needed.

If our receptionist is not available, please leave your name and telephone number and we will call you back.

EU Settlement Scheme

If you are from an EU country, Switzerland, Norway, Iceland or Liechtenstein, or are a family member of someone from one of these countries, you might be eligible for the EU Settlement Scheme. You can find out more about this scheme here.

We are working in partnership with Southampton Citizens Advice Service until 30th September 2022 to provide support for those who need advice about the EU Settlement Scheme or assistance in applying for this status.

If you would like to speak to our adviser about applying for EU Settled Status or you have questions about your current status under this scheme, please contact us via the main reception or via mobile to 07917 879259.

A short history of EU Welcome…

EU Welcome began in 2004 as a joint initiative between Southampton City Council’s New Communities Team and the City Centre Catholic Parish of Southampton. The aim was to give support to migrant workers from the new countries of the European Union, to aid integration and to provide good quality information to ensure that all clients understood their rights in the UK, and could play their part in making Southampton an even better place in which to live and work.

Dave Adcock was appointed a project worker in July 2005, and Anna McCann (Marcickiewicz) began officially working for the project in January 2007 after serving as a volunteer for the previous year. In September 2009 she was replaced by Aneta Sochan.
From 2010, Ania Krzywicka and Adriana Conroy were both employed part-time to work with Polish speaking people. Some of their work involved supporting those who found themselves homeless or victims of domestic violence, but they also offered advice and signposting to anyone who contacted them.
In January 2018, EU Welcome became part of the CLEAR Project, with Ania and Adriana still employed part time. Dave kindly volunteered for a further year before leaving in January 2019. We are grateful for the foundation laid and the track record of EU Welcome which continues to this day.