Our EU Welcome team offer specialist information, advice and guidance to European migrants and their families. We are able to help with the following:

  • Benefits
  • Housing and utilities
  • Accessing education
  • Accessing healthcare
  • Passport applications
  • Destitution

We work with a range of other agencies to provide the best outcomes for our clients, so in some cases we may talk to you about a referral to another organisation to get further help.

To request advice or to book an appointment, send us a WhatsApp message on 07724 592661 or complete a request form, available below

Request Advice or Appointment

Someone from the EU Welcome Advice team will contact you by phone to offer advice or book a face to face appointment with you if needed.

EU Settlement Scheme (EUSS)

If you are from the EU, Switzerland, Norway, Iceland, or Liechtenstein—or a family member of someone from these countries—you may be eligible for the EU Settlement Scheme. More info: gov.uk link.

Vulnerable applicants may be able to get extra help from the UK Government – click here.

CLEAR can no longer provide support, but Rights of Women offer advice for vulnerable women: 020 7118 0267 (Tues & Wed, 11:00–13:00).

A brief history of EU Welcome…

EU Welcome began in 2004 as a joint initiative between Southampton City Council’s New Communities Team and the City Centre Catholic Parish of Southampton. The aim was to give support to migrant workers from the new countries of the European Union, to aid integration and to provide good quality information to ensure that all clients understood their rights in the UK, and could play their part in making Southampton an even better place in which to live and work.

Dave Adcock was appointed a project worker in July 2005, and Anna began officially working for the project in January 2007 after serving as a volunteer for the previous year, with Aneta taking over this role in September 2009.
From 2010, Ania and Adriana were both employed part-time to work with Polish speaking people. Some of their work involved supporting those who found themselves homeless or victims of domestic violence, but they also offered advice and signposting to anyone who contacted them.
In January 2018, EU Welcome became part of the CLEAR Project, with Ania and Adriana being employed part time. Dave kindly volunteered for a further year before leaving in January 2019. We are grateful for the foundation laid and the track record of EU Welcome in supporting so many people.